DemandGenius
Complete User Guide
DemandGenius connects customers who need services — hotels, catering, transport, events — with the right vendors. This guide covers everything from creating your first inquiry to tracking vendor responses.
Platform Overview
DemandGenius is built around a simple workflow: you create an inquiry → find vendors → send outreach → track responses. Vendors respond via a secure link with no login required.
How it works
Create a Service Inquiry
Describe what you need — city, dates, guests, budget, requirements.
Find Vendors
Search Google Maps, JustDial, MakeMyTrip directly from the app. Get hotel names, emails, and WhatsApp numbers.
Send 1-Click Outreach
Paste vendor details and click Send Email or WhatsApp. A branded inquiry message goes out instantly.
Track Responses
The thread view shows Sent → Viewed → Responded status for each vendor in real time.
Get Confirmed
Vendor accepts, sends a quote, or puts on hold. You get notified immediately and see their response in the thread.
Explore & Search
The Explore page is the heart of DemandGenius. Browse services, view vendor listings, search by city, and initiate inquiries — all without logging in.
Features
City-based Search
Find services in any city across India. Results are pulled from our vendor network.
Quick Search Links
One-click links to Google Maps, JustDial, MakeMyTrip, and TripAdvisor to find vendor contacts.
Guest Mode
Browse without an account. Your session is saved locally.
AI Assistant
Chat with the AI for personalised recommendations based on your requirements.
Inquiry Agent Panel
Side panel with tabs for creating inquiries, outreach, and tracking — everything in one view.
PWA Install
Works as a native app on mobile. Tap 'Add to Home Screen' in your browser.
Service Inquiry
An Inquiry is a structured service request. Each one gets a unique ID (e.g. INQ-20260704-21A7) and is the anchor for all your vendor outreach.
Creating an Inquiry
Open the "Inquiry Agent" panel
From the Explore page, click the Inquiry Agent tab in the right-side panel.
Select service type
Choose Hotel, Catering, Transport, or Event. Fields adapt to your selection.
Fill in the details
Enter the city, check-in/check-out dates, number of guests, budget per night (optional), and any special requirements.
Submit
Your inquiry is saved with a unique ID. It appears in the Inquiries list and stays active until you close it or the dates pass.
Inquiry Fields
Vendor Outreach
After creating an inquiry, go to the Outreach tab. Select your inquiry, add vendor details, and send — no copy-pasting, no manual drafting. The app builds and sends the message for you.
Send via Email
- 1. Enter the hotel/vendor name
- 2. Enter their email address
- 3. Click Send Email
✓ Branded HTML email with your inquiry details
✓ Green "Confirm Availability" button
✓ CC copy sent to your own inbox
✓ Secure response link embedded
Send via WhatsApp
- 1. Enter the hotel/vendor name
- 2. Enter their WhatsApp number (with country code, e.g. 91XXXXXXXXXX)
- 3. Click WhatsApp
✓ Sent via Meta Cloud API — no browser redirect
✓ Formatted message with inquiry details
✓ Delivered directly to vendor's WhatsApp
What the vendor receives
DemandGenius
New Service Inquiry — Action Required
Hello Grand Hotel,
A customer is looking for Hotel services in Kotagiri through DemandGenius...
Request Details
Thread Tracking
Every outreach is tracked as a thread. You can see exactly where each vendor is in the response lifecycle — in real time.
Status Timeline
📤 Sent
Outreach delivered to vendor via email or WhatsApp.
👁 Viewed
Vendor opened the 'Confirm Availability' link in the email.
✅ Responded
Vendor submitted their response: Accept, Quote, Hold, Decline, or Future Interest.
Vendor Response Types
✅
Accept
Available and ready to host
💰
Quote
Available with a price offer
⏸
Hold
Checking availability, will confirm soon
❌
Decline
Not available for these dates
📅
Future Interest
Interested for upcoming dates
Actions
For Vendors: How to Respond
As a vendor (hotel, caterer, transport provider), you receive a WhatsApp message or email when a customer needs your services. No account or login is required to respond.
Steps to respond
Receive the inquiry
You'll get an email or WhatsApp message with the customer's full requirements — city, dates, guests, budget.
Click 'Confirm Availability'
Tap the green button in the email or the link in WhatsApp. Your browser opens a secure response form — no login needed.
Choose your response
Select Accept, Send Quote, Hold, Decline, or Future Interest.
Add details (optional)
If quoting: enter your price per night/head. Add a message or your contact name.
Submit
The customer sees your response immediately in their outreach thread. Done!
Response form fields
Admin Panel
The Admin panel is for store owners and managers. Each business gets its own isolated store with its own inventory, sales, users, and reports.
Inventory
Add, edit, and categorise products. Set reorder levels, prices, units, and supplier details.
Sales & Billing
Process sales, generate bills, apply coupons, manage payment modes (cash, UPI, credit).
Reports
Daily, weekly, monthly reports. Revenue, top items, low-stock alerts, trend charts.
User Management
Invite team members, assign roles (Admin, Manager, Staff), set permissions.
Store Settings
Store name, logo, address, contact info, tax rates, and display preferences.
AI Demand Insights
Claude AI analyses your sales history to forecast demand and suggest restocking.
Access levels
| Role | Inventory | Sales | Reports | Users | Settings |
|---|---|---|---|---|---|
| Admin | ✅ | ✅ | ✅ | ✅ | ✅ |
| Manager | ✅ | ✅ | ✅ | View | ❌ |
| Staff | View | ✅ | ❌ | ❌ | ❌ |
WhatsApp Bot
DemandGenius has a WhatsApp bot for quick lookups and commands — no need to open the browser app. Link your account once and get instant access to your store data.
Available commands
hi / hello / helpShow the welcome message and all available commands
storesList all stores in the network
stores [city]Filter stores by city (e.g. 'stores bangalore')
[product name]Search for a product across all stores (public, no login)
link [email] [password]Link your DemandGenius account to this WhatsApp number
low stockView items below their reorder level (requires linked account)
todayToday's sales summary for your store
meView your linked account info
logoutUnlink this WhatsApp number from your account
Note
Phone numbers are for paid users only. The bot never shows contact numbers in search results or responses.
Tips & Best Practices
Send to multiple vendors
Don't wait for one response — send outreach to 5–10 vendors in parallel. The thread view tracks all of them independently.
Be specific in requirements
Add details like room type, AC/non-AC, vegetarian/non-veg, special dietary needs. More detail = faster, better vendor responses.
Follow up if no response
If a vendor has 'Viewed' but not responded after 24 hours, use 'Re-send Email' or 'Re-send WA' to nudge them.
Use the Copy Link option
The response link works on any channel — paste it into SMS, Telegram, or a phone call to give vendors another way to respond.
Install as PWA
Add DemandGenius to your home screen for instant access. Works offline and loads faster than a browser tab.
Hit Refresh after sending
After sending outreach, click Refresh in the Outreach panel. Once a vendor views the link, the status updates to 'Viewed' instantly.
Use AI Assistant for ideas
Not sure what to ask for? Chat with the AI in the Explore panel — it can suggest vendors, estimate budgets, and help you draft requirements.
Set a realistic budget
Including a budget range helps vendors self-qualify. You'll get fewer mismatched responses and faster confirmations.